Events at Adelaide Festival Centre venues will be held in accordance with SA Health direction and we will provide updates via website, social media, and direct communication with ticket buyers.

Please visit this page for the latest updates, information and FAQs.

Tickets can be purchased in 3 ways:

Online

Buy tickets to individual shows using the ‘Buy Tickets’ button on any event page. Find an event here.

By Phone

BASS 131 246
International bookings +61 8 8205 2300
Monday to Friday 9:00am–5:00pm (CST)
All major credit cards accepted 

Over the Counter

Purchase tickets from Adelaide Festival Centre Box Office and all BASS outlets. The Festival Theatre Box Office is currently closed – Please visit BASS outlets for a full list of all BASS outlet locations and opening hours.

Phone and online bookings can be collected from BASS outlets or from the venue on the night (from one hour prior to the performance). Please present the credit card and/or the printed confirmation page used to make the booking when collecting tickets.

BASS is a business division of Adelaide Festival Centre. 

Conditions of Ticket Purchase Concessions

Pensioners, seniors, unemployed and full time students are entitled to concession prices. Proof of entitlement may be requested at time of purchase or at the venue. Please make sure you carry your concession cards.

Lost or Stolen Tickets

Reserved seat tickets may be replaced in most instances however general admission tickets cannot be replaced.
Please call BASS on 131 246 for assistance.

Ticketing Fees 

Transaction Fee

A one off, non-refundable, service and handling fee of $8.95 applies per transaction; this is regardless of the number or value of items purchased.

As an organization with close ties to the local community, the Adelaide Festival Centre Trust (trading as BASS South Australia) relies heavily on the support of the community who attend events at our venues and any other venues we provide ticketing services for. We receive support from the South Australian government, but in order to deliver the diverse arts programs we are committed to each year, we must raise a significant amount of our operating costs through our own commercial activity. The revenues generated by the application of a transaction fee are a direct support for the activities of the Adelaide Festival Centre and for the facilities we operate.

Exchange/Re-print Fees
Exchanging/re-printing tickets at the request of the customer will incur a transaction fee.

TICKETEK
Adelaide Festival Centre will be transitioning to Ticketek as its new ticketing partner in 2021. For more information, please visit Ticketek FAQs - Adelaide Festival Centre